Is it safe to hire 1st Call Restoration?

Ownership doesn't determine the quality of the technician. It does determine the sales process. Ask for a written quote, decline same-day pressure, and compare with a verified independent.

Parity › Who owns it › 1st Call Restoration

Logo from its own website

On the record · owner not named on its home or about page

Who owns 1st Call Restoration?

Q: Is 1st Call Restoration family owned?

No. 1st Call Restoration is owned by American Restoration (Morgan Stanley Capital Partners). The local name was kept after acquisition.

The short answer

1st Call Restoration is owned by American Restoration (Morgan Stanley Capital Partners). It is not an independent local business.

Quick facts

Company: 1st Call Restoration
Trade: Restoration
Based in: East Texas and Dallas-Fort Worth, TX · All investor-owned companies in Texas → Also: Tyler, TX · Gun Barrel City, TX · Lufkin, TX
Owned by: American Restoration (Morgan Stanley Capital Partners) · their site
Ownership disclosed?: No: we found no mention of American Restoration (Morgan Stanley Capital Partners) on the company’s home or about pages when we checked on 2026-10-04.

About 1st Call Restoration

1st Call Restoration provides Restoration services in East Texas and Dallas-Fort Worth, TX. It still trades under its original local name and is owned by American Restoration (Morgan Stanley Capital Partners).

What this means before you call

The name on the truck is not the owner. In investor-owned home-service groups, pricing books, the sales process and financing offers are commonly set centrally rather than by the local office. What to check before you sign →

Sources

American Restoration’s own brands page lists 1st Call Restoration: source (2026-10-04)
American Restoration’s own site: “Proudly backed by Morgan Stanley Capital Partners”: source (2026-10-04)
Its own website shows this logo: source (2026-10-15)
Its own site lists 3 offices, also in Tyler, TX, Gun Barrel City, TX, Lufkin, TX: source (2026-10-26)

Other brands under American Restoration (Morgan Stanley Capital Partners)

A&J Property Restoration American Restoration Water & Fire Archer Restoration Arcus Restoration Camelot Emergency Water Removal Cavalry Construction & Restoration Charter Construction Clean Joe Restoration Complete Restoration Five Star Disaster Services Flood Rescue Gemini Restoration

See all 25 American Restoration (Morgan Stanley Capital Partners) brands →

Parity is an editorial publication. Ownership facts are sourced from public filings and company-published material; we make no claim about the quality of any individual technician. Represent 1st Call Restoration or American Restoration (Morgan Stanley Capital Partners)? Verify or contest this page · How we check · Corrections policy. Page generated 2026-10-26 from Parity’s records.